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Our flagship product is CONNECT™, a dynamic web-based communication and rewards management tool, designed to specifically address the critical first 90 days of your support relationship with new or inexperienced exercisers. At the same time, CONNECT sets the stage for long term member loyalty by helping members and fitness staff to interact and communicate more frequently and effectively than ever before!
CONNECT is fun. CONNECT is easy. CONNECT is fast. CONNECT rewards you for results and tracks progress.
CONNECT
CONNECT allows members to contact you on their terms - when and where they want. Through touch-screen training stations at your club or anytime at the comfort of their own computer.
CONNECT does not limit members to a select circuit or area of the facility like those expensive systems that clamp onto specific equipment in your club. Instead the focus is on human support and interaction, and allows members the freedom to choose what they prefer to do in your facilities - aquatics, tennis, free weights, cardio or classes.
REWARD
Integrated into the CONNECT software is a unique Lifestyle Points™ rewards system. Lifestyle Points is the key ingredient to unlocking a simple reward system for your members. Lifestyle Points are also tracked for staff. Staff accumulate points based on how well they are supporting the members they are servicing. The quantitative overview from each staff member assists you in identifying and modeling your best employees
and GROW.
The most important thing you can do to keep your members is assist them in achieving the results they want. Being able to respond to their changing needs quickly and accurately allows you to build ongoing personal relationships, inspiring people to keep their memberships with you.
Each fitness staff person will be able to support up to 10 times more members than they are supporting now, in the same amount of time, and without any additional staff.
All of this translates to an enhanced member experience, which translates to reduced attrition and an improved bottom line.
For more information about how CONNECT can work for you, please call 1-800-710-6652 or click here for a FREE INFO PACKET THAT INCLUDES AN ATTRITION AUDIT TOOL AND PRODUCT DEMO.
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